Terms of Service

1. Access

Seradesk may open access gradually. We may contact you using the details you provide to manage access, availability, and service communications.

2. Your responsibilities

You are responsible for the information, answers, and documents you provide. You must make sure they are accurate, lawful, complete, and not misleading.

You remain responsible for official forms, fees, appointments, final answers, and final submission. Seradesk does not issue visas or control official decisions.

3. Documents

You keep ownership of the documents and information you provide. You allow Seradesk to store, process, display, and review them as needed to provide the service and comply with law.

4. Accounts

If account access is made available, you are responsible for activity under your account and for keeping your login details secure.

5. Payments

If paid services are offered, the package, price, currency, taxes, refund terms, and limits will be shown before checkout. Payments may be handled by third-party payment providers under their own terms.

6. Changes

We may change, pause, restrict, or discontinue parts of Seradesk. We may also update features, packages, prices, route availability, and eligibility rules.

7. Liability

To the fullest extent permitted by law, Seradesk is not responsible for official decisions, user-submitted errors, third-party services, or outcomes outside our control.

8. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory rights you may have under applicable consumer or data protection laws.

9. Contact

We may update these Terms by posting a revised version on Seradesk. Questions about these Terms can be sent to hello@seradesk.com.