Privacy Policy

1. Information we collect

We collect information you provide to Seradesk, including your name, email address, phone number, application details, package preference, documents, notes, and messages you send us.

We also receive basic service records when you access Seradesk, such as records created by our hosting, security, and support tools.

2. How we use information

We use personal information to manage access, provide Seradesk, create workspaces, support document review, respond to requests, send service communications, process payments when available, protect the service, and meet legal obligations.

3. Sharing

We share personal information with service providers that help us host, store, support, communicate, process payments, and operate Seradesk. We may also share information with professional advisers or authorities where required by law.

We do not sell personal information.

4. Retention

We keep personal information for as long as needed to provide Seradesk, manage access, respond to requests, comply with law, and maintain business records.

5. Your choices

You may ask to access, correct, update, or delete personal information, subject to legal and operational limits. You may also opt out of non-essential communications.

6. Contact

Privacy requests can be sent to hello@seradesk.com. We may update this Policy by posting a revised version on Seradesk. Your use of Seradesk is also governed by our Terms of Service.